Privacy Policy

Last Updated: 20/06/2026

VATICO Global (“VATICO”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, purchase products, register warranties, request support, or otherwise interact with our services.

By using our website, placing an order, registering a product, or submitting personal information, you agree to the terms of this Privacy Policy.

1. Who We Are

Website: https://vatico.xyz

Operated by:

VATICO – VATITAN International PTE. LTD.

Singapore

2. Information We Collect

We may collect the following information:

Identity Information

  • Name
  • Billing name
  • Shipping recipient name

Contact Information

  • Email address
  • Telephone number
  • Shipping address
  • Billing address

Order Information

  • Order number
  • Purchased products
  • Purchase history
  • Warranty records
  • Support requests

Payment Information

Payments are processed through third-party payment providers.

VATICO does not store complete credit card information.

Payment providers may collect:

  • Cardholder name
  • Payment details
  • Transaction information
  • Fraud prevention information

Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Cookies and tracking technologies

3. How We Use Your Information

We use personal information to:

  • Process and fulfill orders
  • Deliver products
  • Provide customer support
  • Process warranty claims
  • Verify product authenticity
  • Respond to inquiries
  • Improve website functionality
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory obligations
  • Communicate important service updates

4. Sharing of Information

We may share information with trusted third parties where necessary to operate our business.

This may include:

Payment Providers

Such as:

  • Stripe
  • Apple Pay
  • Google Pay
  • PayNow partners

Logistics Providers

Such as:

  • Shipping carriers
  • Customs brokers
  • Freight providers
  • Warehousing partners

Service Providers

Such as:

  • Customer support systems
  • Warranty processing systems
  • Website hosting providers
  • Analytics providers
  • Fraud prevention providers

We do not sell personal information to third parties.

5. International Transfers

As VATICO operates internationally, personal information may be processed, transferred, and stored in countries outside your country of residence, including Singapore and other jurisdictions where our service providers operate.

By using our services, you consent to such transfers where permitted by applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality
  • Remember user preferences
  • Improve website performance
  • Analyze website traffic
  • Prevent fraudulent activity

You may disable cookies through your browser settings; however, some website functions may not operate correctly.

7. Warranty & Customer Support Records

When submitting warranty claims, support requests, troubleshooting information, photos, videos, or related documentation, such information may be retained for:

  • Warranty verification
  • Technical analysis
  • Fraud prevention
  • Product improvement
  • Legal compliance

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders
  • Provide warranty services
  • Resolve disputes
  • Maintain business records
  • Comply with legal obligations

Certain information may be retained longer where required by law, regulatory obligations, accounting requirements, fraud prevention needs, or dispute resolution purposes.

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request restriction of processing
  • Object to certain processing activities
  • Request a copy of personal information held by us

These rights may be subject to legal or regulatory limitations.

10. Security

We implement reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Third-Party Websites

Our website may contain links to third-party websites, payment providers, shipping carriers, or external services.

VATICO is not responsible for the privacy practices, policies, or content of third-party websites.

Users should review the privacy policies of those third parties separately.

12. Related Policies

Before placing an order, customers are strongly encouraged to review the following policies:

  • Shipping Policy
  • Warranty Policy
  • Payment Policy

By placing an order with VATICO Global, customers acknowledge that they have read and understood these policies and agree to the terms applicable to their purchase.

13. Changes to This Privacy Policy

VATICO Global reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on the website unless otherwise required by law.

Continued use of the website following publication of updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions regarding this Privacy Policy or our handling of personal information, please contact:

VATICO Global Official Fanpage