DISPUTE SETTLEMENT PROCESS

Step 1:

Customers who have any complaints about the product, please contact customer service via:

  • fanpage: Vatico
  • email: order@vatico.xyz

Step 2:

The complaint-receiving department will contact the customer again to clarify the requirements and at the same time confirm the incident. Vatico has the right to ask customers to provide information and evidence related to product purchase and sale transactions to verify and clarify the matter, thereby having an appropriate solution.

Step 3:

– Any disputes arising will be prioritized to be resolved through negotiation and negotiation.

– Within 30 days, if the negotiation fails, the parties can bring the dispute to a competent People’s Court for settlement.


Vatico, a genuine agent providing beauty care products and equipment to the Southeast Asian market.
Contact now:
>> Website: https://vatico.xyz/
>> Email: order@vatico.xyz
>> Fanpage: https://www.facebook.com/Vaticothailand/