DELIVERY POLICY
1. Shipping Locations:
We currently ship to Singapore and Malaysia from our warehouse in Singapore.
2. Shipping Times:
Singapore:
- Standard Delivery: 2–4 business days
Malaysia:
- Standard Delivery: 4–7 business days
Please note that delivery times may vary due to unforeseen circumstances such as customs clearance, weather, or holidays.
3. Shipping Costs:
- Orders with a subtotal exceeding 150 SGD qualify for free shipping
For orders below 150 SGD:
- Singapore: Flat rate of 20 SGD
- Malaysia: Flat rate of 20 SGD.
4. Order Processing Time:
Orders are typically processed and dispatched within 1–2 business days after confirmation of payment.
5. Delivery Notifications:
At this time, we do not offer delivery tracking. However, if you encounter delays or issues, please contact our customer service team for assistance.
6. Failed Deliveries:
In the event of a failed delivery (e.g., incorrect address, recipient unavailable), the courier may attempt to deliver again or return the package to us. Additional shipping fees may apply for resending the package.
7. Custom Duties & Taxes:
- Orders shipped to Malaysia may be subject to customs duties and taxes, which are the recipient’s responsibility.
- No additional duties or taxes apply for deliveries within Singapore.
8. Contact Us:
If you experience any issues with your delivery or have further questions, please contact our customer service team at: Fanpage B-Blowing Global